Refund policy

Return & Refund Policy

Due to the nature of our wine club and the limited availability of each month's selections, all wine club sales are final.

Membership charges are non-refundable once processed, and monthly selections cannot be returned or exchanged.

If your wine is damaged, defective, or there is an issue with your order, please contact us within 7 days of pickup so we can make it right.

If you need to cancel your membership, you may do so at any time before your next billing date to avoid future charges. Cancellation will not affect any orders that have already been processed.

For questions regarding your membership, please contact us at info@sense-hospitality.com.